Tourist information and more in Hamburg

Visit Hamburg Tourist Information! We have everything you need to make your visit to the Hanseatic City even more memorable: Hotel accommodation, event tickets, Hamburg Cards, Hamburg information, brochures, tours, souvenirs and much, much more...

Do you need a hotel room right away or a ticket for a musical or show? Stop by our tourist information centre or give us a call! You can reach our Sales & Service Centre from Monday to Saturday from 9am to 7pm on +49 (0)40-300 51 701.

Hamburg Information at the Central Station

Central Station underground / suburban railway
Main exit Kirchenallee

Opening hours

  • Mon - Sat from 9.00 a.m. - 7.00 p.m.
    Sunday and public holidays from 10.00 a.m. - 6.00 p.m.
  • 24th December 10.00 a.m. - 4.00 p.m.
    1 January 11am - 6pm

Tourist Information in the harbour

St. Pauli landing stages:
between stages 4 and 5

Opening hours

  • Sun - Weds from 9.00 a.m. to 6.00 p.m.
    Thu - Sat 9.00 a.m. to 7.00 p.m.
  • 24th December 9.00 a.m. - 2.00 p.m.
    25 – December closed
    26 & 31st December 10.00 a.m. - 6.00 p.m
    1 January closed

Tourist Information Airport Office

Hamburg Fuhlsbüttel Airport/
at the new Airport Plaza (between Terminals 1 + 2)

Opening hours

  • Daily 6am - 11pm

Hamburg Welcome Centre

Are you new to Hamburg and still missing basic everyday information? The Hamburg Welcome Centre will advise you by appointment on all topics from A to Z and will provide you with brochures on the subjects of work, home, family, studying, training and schools in Hamburg.

  • Hamburg Mitte district office
    Alter Wall 11
    Underground railway line U3 Rathaus, suburban/underground railway Jungfernstieg
    Tel.: 040-42854-5001

  • Opening hours
    Mon 8.00 a.m. - 5.00 p.m.
    Tue& Wed 8.00 a.m. - 12.00 noon
    Thu 8.00 a.m. - 6.00 p.m.
    Fri 7.00 a.m. - 12.00 noon

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